BDC develops system to manage deployment of healthcare workers during COVID-19 crisis

Healthcare institutions face a challenge in the area of capacity matching and planning. The need to quickly and easily match supply and demand of available healthcare workers is great. At the same time, it is very complex to deploy professionals in the right place based on qualifications, knowledge and skills.

Due to the outbreak of the COVID-19 virus and the direct consequences for employees and clients, Business Data Challengers has developed a solution based on data to have all the instruments at its disposal in terms of personnel to adequately respond to the deployment of healthcare workers.

 

By Niels Aarts

In this blog I will briefly explain the approach and describe how the desired insight for healthcare institutions is achieved.

The mechanism (linking data to creating insights) is being developed remotely in close consultation with the client's customer team due to the measures surrounding the COVID-19 virus.

Our Agile approach offers an incremental delivery strategy. This methodology guarantees that a working (partial) product is delivered quickly. A solution that offers direct benefits to the healthcare organization and provides the opportunity to manage the most important capacity indicators.

A concrete example is that the solution provides insight into the capacity demand and capacity supply across teams, locations and departments. This insight makes it possible to fill any gaps in the planning with available care workers from other departments, temporary employees, hired workers or employees from supporting departments (with a care background)

Our solution consists of:

 

  • A number of clear dashboards that directly meet the needs of clients;
  • By comparing the schedules and planning and determining the number of available or required hours (with variables, functions, roles and authorities), appropriate adjustments can be made;
  • Dashboards are offered as standard based on the existing organizational structure, which enables management and adjustment at various levels;
  • Stakeholders (down to location level) are given access to this important information;
  • Refreshment takes place at a frequency desirable to the client;

Depending on the available source data and the existing BI environment, the intelligence is built into an existing environment or newly developed in the client's desired technology.

Sample Reports

The examples below show only a small part of the total solution. The total solution ensures that insight is provided at all levels of the organization (including division, region and location level). We deliberately show a schedule and planning example; in our opinion, it is a first introduction to our philosophy of how we can support a healthcare institution very quickly and well.

Capacity Dashboard Example 1

Specific page regarding absenteeism of employees and locations

Capacity Dashboard Example 2

Specific page regarding actual and predicted absenteeism percentage and insights into sick and available employees (filtering at the entire organization level is possible and specific location and employee lists are linked below)

For more information please contact Niels Aarts via niels@b21s.nl

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